Frequently Asked Questions

It takes courage to admit we need help, even more to pick up the phone and reach out. Below are answers to a few frequently asked questions informing you of how we work and who we are; to support your effort in moving forward. 


What is the process?

The first step is to continue to do what you are doing. Searching for answers to find the right fit. Once you are ready, all you need to do is call (904) 398-2437 and dial extension 103 if you do not have a specific counselor in mind. Or, you can click this link

for a particular counselor. From that point forward, we will walk you through to your first appointment and what to expect.


How many sessions will it take?

The amount of sessions or the time it takes to go through therapy is impacted by your personal circumstances. Whether you are working on particular issues, with a partner or family, the length of treatment may change. In addition to the circumstances that bring you to treatment, your goals for therapy also play a role in how long you see a counselor.  There is no reason to burden yourself with the pressure of "fixing" something within a specified time frame.

 

How often will we meet?

As with the previous question, it depends on your personal situation. However, most start out seeing a counselor once a week. In time you may transition to every other week or once a month.

 

What ages do you see?

Our therapists feel comfortable working with ages 10 through adults. In many cases working with youth or younger children may also involve the parents to some degree. 


What are the qualifications of the therapist?

Holding true to our values, all therapist at Pastoral Counseling Services have professional training from an accredited graduate-level program or higher, in the mental health field. Our clinical staff includes interns (those who have completed their graduate degree) and state licensed staff meeting the standards set by the state of Florida. Many of our therapists are also certified in other specialty training including Prepare-Enrich, CBT, DBT, etc...

 

How much does it cost?

The first initial 45-50-minute consultation fee is $50. From there rates vary from $40 - $130, depending on degree level, the experience of the therapist and your financial situation. If you are unable to afford the full cost of therapy, we have the “Client Subsidy Fund” which allows us to offer a sliding scale fee based on your circumstances and household income.

 

What about insurance?

We are not paneled with any insurance provider. As such, we are considered an out of network provider. Some providers account for this contingency and may reimburse you for a portion of your bill. To be sure, call your provider to see how their program works.


Confidentiality & Privacy Issues?

Conversations between a counselor and a client are governed by the ethical standards of our profession and remain private unless we receive written consent from the client. There are only three exceptions.

  • Suspected child abuse or dependent adult or elderly abuse, for which we are required by law to report to the appropriate authorities immediately.
  • A client is threatening serious bodily harm to another person/s, we notify the police and inform the intended victim.
  • A client intends to harm themselves, we must take measures without their permission that are provided to the therapist by law to ensure their safety.

Not only are the conversations kept private, but so is the fact that you are receiving therapy from Pastoral Counseling Services. Our therapist and staff do not reveal to others whether or not one is receiving treatment.   


What Issues do you work with?

Our therapists work with the following concerns:

Anxiety and Depression

Marital and Pre-Marital

Family Counseling

Addiction

Recovery from abuse, trauma, and dysfunctional families

Children and adolescents

Parenting

Aging and family caretaking

Grief and loss

Codependency

Self Esteem

Relationship Issues

Adolescent Issues

Spiritual Issues

General Wellness

Bonding between Children and Parents

Mourning

  

Who can use our service?

Anyone…

Our Mission Statement is clear…

To provide affordable, licensed therapist who respect our clients’ beliefs, values or religion; while advocating for the benefits of mental health counseling.

No matter who you are, we are here to provide quality care.